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BigRoad Has Enabled Crystal Tours To Get Back to Providing Exceptional Customer Service

Carl Bubnoski was using paper logs to track his hours-of-service (HOS). He'd often have to fill them our quickly so he could get back to helping his customers. Being rushed, this somtimes resulted in form-and-manner errors. He needed a way to quickly and accurately complete his logs so he could focus on providing exceptional customer service. With BigRoad, he did just that! 

Complete the form to download this case study and see how BigRoad has improved Crystal Tours' customer service at an affordable price.

With help from BigRoad, Crystal Tours was able to:

  • Improve time management to enhance customer service
  • Reduce logbook errors resulting in preventing violations
  • Get on track to ELD mandate compliance by creating efficiency and reducing administative tasks